1. What this policy covers
This policy explains what personal information CrazyProductz (operated by CLANCE LLC) collects when you visit our site or place an order, how we use it, who we share it with, and the choices you have.
2. Information we collect
- Order information: your name, shipping and billing address, email address, and phone number, provided when you place an order or contact support.
- Payment information: payments are handled by our third-party payment processors. We receive confirmation of payment but do not store your full card number.
- Device and usage information: like most websites, we collect standard log data (IP address, browser type, pages visited) and use cookies for site functionality and analytics.
- Communications: emails or messages you send us, so we can resolve your issue and keep a record of it.
3. How we use your information
- To process, ship, and provide updates about your orders.
- To respond to support requests, returns, and cancellations.
- To operate, protect, and improve our website, including fraud prevention.
- To send marketing emails only if you opt in — every marketing email includes an unsubscribe link.
- To comply with legal obligations such as tax and accounting requirements.
4. Who we share it with
We do not sell your personal information. We share it only with service providers who need it to run the store: payment processors, shipping carriers, our website/checkout platform, email service, and analytics providers — each bound to use it only for the service they provide to us. We may also disclose information if required by law.
5. Cookies
We use essential cookies to make the site and checkout work, and analytics cookies to understand how visitors use the site. You can control or delete cookies through your browser settings; blocking essential cookies may prevent checkout from working.
6. Data retention
We keep order records as long as needed to provide support, handle returns, and meet legal record-keeping requirements, then delete or anonymize them.
7. Your rights and choices
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses of it. To exercise any of these rights, email us at admin@thecrazyproductz.com and we will respond within the timeframe required by applicable law.
8. Children
Our site is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.
9. Security
We use industry-standard safeguards, including encrypted (HTTPS) connections, to protect your information. No method of transmission or storage is 100% secure, but we work with reputable providers and limit access to personal data.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows the current version. Material changes will be posted on this page.
11. Contact us
Privacy questions or requests: admin@thecrazyproductz.com · +1 (307) 306-6446 · CLANCE LLC, 1603 Capitol Avenue, Cheyenne, WY 82001, US.